Privacy Policy

Last Updated: 18th November 2023

1. Introduction

This Privacy Policy ("Policy") explains how Eliot Green Solutions Private Limited ("we," "us," or "our"), the operator of the ScrapBox mobile application, collects, uses, discloses, and protects your personal information. By using the ScrapBox app, you consent to the practices described in this Policy.

2. Information We Collect

a. Personal Information: When you use the ScrapBox app, we may collect personal information such as your name, email address, phone number, and pickup address.

b. Transaction Data: We collect information about your scrap transactions, including the types and weights of scrap items you sell and payment details.

c. Device Information: We may collect information about your device, including the device type, operating system, and unique device identifiers.

d. Location Information: With your permission, we may collect precise location data to facilitate scrap pickups. You can control location permissions through your device settings.

3. How We Use Your Information

a. Scrap Trading Services: We use your personal information and transaction data to provide scrap trading services, including scheduling pickups, evaluating scrap items, and generating GST bills.

b. Improving our Services: We analyze data to enhance the functionality and user experience of the ScrapBox app.

c. Communication: We may use your contact information to send notifications, updates, and promotional materials related to ScrapBox. You can opt out of promotional emails at any time.

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Scrap Representatives: We share your pickup details with scrap representatives to facilitate scrap collection.
• Service Providers: We engage service providers to assist with app functionality, payment processing, and other operational activities.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to requests from law enforcement agencies, or protect our rights and safety.

5. Data Security

We implement reasonable security measures to protect your data. However, please be aware that no data transmission over the internet or storage system is completely secure.

6. Your Choices

a. Access and Update: You can access and update your personal information through the app's settings.

b. Location Data: You can control location data sharing through your device settings.

7. Children's Privacy

The ScrapBox app is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16.

8. Changes to this Policy

We may update this Policy from time to time to reflect changes in our data practices. The updated Policy will be posted within the app, and the "Last Updated" date will be revised accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at scrapboxapp@gmail.com.